Terms of Service

1. Acceptance of Terms

By using SocialFuel's services, you agree to these terms. If you do not agree, do not use our services.

2. Services

SocialFuel provides social media engagement services including followers, likes, views, and comments for Instagram, TikTok, and YouTube. Results may vary based on your account and the service selected.

3. Account Safety

We use delivery methods designed to minimize risk to your social media accounts. However, we cannot guarantee that platforms will not change their policies. You assume responsibility for compliance with the terms of service of any social media platform you use.

4. Payment

All prices are in USD. Payment is processed securely through our encrypted checkout. By placing an order, you authorize the charge to your payment method.

5. Refills & Guarantees

Qualifying plans include a 30-day refill guarantee. Refills apply to drops in the delivered quantity and do not cover additional growth beyond the original order.

6. No Chargebacks or Payment Disputes

All sales are final. By completing a purchase, you agree not to file a chargeback, payment dispute, or claim with your bank or payment provider. Social media engagement counts (followers, likes, views, comments) may naturally fluctuate due to platform algorithms and moderation. Normal fluctuations after delivery do not constitute non-delivery of services.

If you experience any issues with your order, contact us at support@socialfuelofficial.com and we will resolve it through a refill or store credit. Filing a chargeback instead of contacting support is a violation of these terms and may result in a permanent ban from our services.

7. Prohibited Uses

You may not use our services for illegal purposes, to harass or target individuals, or to violate any third-party rights. We reserve the right to refuse service to anyone.

8. Suspicious Activity & Order Holds

SocialFuel reserves the right to place any order on hold if we suspect suspicious, fraudulent, or unusual activity associated with the order or the account it is intended for. In such cases, we will contact you at the email address provided at checkout.

Delivery will not proceed until you respond to our outreach and the matter is resolved to our satisfaction. If you do not respond within 7 days of our initial contact, we reserve the right to cancel the order and issue store credit in lieu of a refund. We are not obligated to fulfill any order we reasonably believe may involve fraud, abuse, or a violation of these terms.

9. Limitation of Liability

SocialFuel is not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount paid for the specific order in question.

10. Contact

Questions about these terms? Email support@socialfuelofficial.com.